5

Thank you for your rating!

- Neudorf Enterprises
4

5

unfortunately we are having a bad experience. came in on June 3 2020, with noises coming from brakes. complete brake job was recommended. $1800. yesterday coming back from Mayhill down hwy 80 and mention that the burning smell was present going up the mtn also. we had cars flagging us down as smoke poured from one of the wheels. imagine yourself going down this steep mtn pulling a 38' 5th wheel, going thru the tunnel remembering the tanker that recently went over the edge. terrified the brakes will give out. we were in 2nd gear and eventually used the trailer brakes to slow us down. I couldnt breathe as tears filled my eyes praying we werent going to crash. brought the truck right in. they tell us a caliper twisted. this is an item that was not replaced at the time. they are ways to check it. and after 170k miles one would think maybe we should replace it. more ,$$$.. Im sorry you never give back a vehicle unless everything is 100%. brakes being an item that if they fail death can occur. im traumatized by that ride down the mtn. we have done business with Mr Neudorf for seversl years spending around $10k on our truck (diesel-- fuel injectors and other items) I hope he has a meeting with his mechanics. update picked up truck $388. not complaining about the addition, but apparantely the shop mgr knew the caliper was bad and didnt inform us. after a few words and being accused of saying no to a $90 part which is stupidity on their part when already spending $1800. the desk person said hed look into what happened. that no it was never on the work order as being bad. incompetence on the shop mgr that could have cost us our lives

1

Waste of time,not professionals= this place!my worst car fixing place!and I’ll make sure that my 20 friends who had worst experience like me post their reviews as well!

I am sorry you had a bad experience. I hope you have been able to find a repair facility to better serve your needs.

- Neudorf Enterprises
1

5

5

Thank you for helping my Dad out today with his Ford F-350!!! Beyond EXCELLENT customer service!!!

5

Thank you for your rating!

- Neudorf Enterprises
5

Thank you for rating!

- Neudorf Enterprises
1

Took my money n morning ran me around on phone. Waited over 7 hrs. When n office they ignore you

Neudorf Enterprises is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Neudorf Enterprises (575) 488-6525 if you have any issues in accessing any area of our website.
7385 US Hwy 54 70 Alamogordo, NM 88310 (575) 488-6525